To submit a support ticket on Instagram follow these steps:
Go to help.instagram.com On the left-hand aspect, click Privacy and Safety Center Click Report one thing choose the kind of issue you’re experiencing search for a link that says report it Fill out the shape and hit send.
You can additionally do that (although with less options) directly on the Instagram mobile app. The steps there are:
Go to your Profile Hit Settings at the highest right Scroll right down to Support > Report a drag Follow the directions there.
Why aren’t you receiving a response back from Instagram?
The answer is 2 fold: for starters, your issue is possibly not that prime of a priority for Instagram.
Second, they need one billion users ( as of June 2018 ) they in all probability get an absurd amount of support tickets that are an excessive amount of to handle (even for a corporation the scale of Facebook).
Instagram is understood for his or her lovely photos, not their client service sadly.
Where to search out fast facilitate for your Instagram issues.
A good place to go is that the facilitate Portal at help.instagram.com . you’ll sort your question at the highest and see if there’s a solution that satisfies you.
Another place would be to do your luck and message Instagram’s Facebook page or Twitter page .
You can additionally strive asking your question on Reddit r/instagram.
What sorts of issues are you able to report back to Instagram?
Here’s an inventory of all the problems you’ll request support for:
Hacked Accounts – choose this feature if you think that your account has been hacked. Impersonation Accounts – choose this feature if you’ve got proof of an account impersonating you. Underage kids – Click this feature if you think that you’ve found an account happiness to somebody below the age of thirteen. Hate Accounts – Click this feature to report a hate-speech account. Exposed personal info – choose this feature if you encounter somebody posting a user’s private information (e.g., home address). Self-Injury – Click this feature to report posts within which another user is clearly harming themselves. Abuse & Spam – Click this feature to report abuse, spam, or harassment. Exploitation – choose this feature to look at resources relating to reportage human trafficking. different – If you don’t see your reason for desperate to contact Instagram, click this feature.
Contact Instagram via your Facebook Ads Account Manager.
If you’re outlay some serious cash on FB/IG ads, you may be assigned a FB Ad Account Manager. you’ll attempt submitting your question/concern through them.
Since it’s in Facebook’s best interest to stay you cheerful (so you pay more), they’ll in all probability come back to to you quickly.